Managed services

Our portfolio of collocation and hosting services is supplemented by a rich offer of managed services. They complement the outsourcing offer, guaranteeing maintenance and supervision of your systems and servers by Talex experts.

Infrastructure management

Talex monitors in real time the condition and status of servers, network devices, and communications links to ensure the highest level of data center availability. In case of a slightest irregularity, the system maintenance engineers on duty undertake immediate actions.

• longer system operation with no downtime
• around-the-clock technical support on site
• reduced administration and management costs.

IT security

Ensuring IT system security does not end with deployment of proper tools. The IT security system requires continuous development and comprehensive monitoring. Only with detailed analysis of the log entries and properly defined and deployed procedures, security of your business data can be assured. Talex provides end-to-end security solutions based on the best practices and precise procedures complying with the BS 7799 Information Security Management System.

Talex engineers continuously improve security of the maintained servers through ongoing system hardening, deployment of intrusion detecting systems (IDS) and intrusion preventing systems (IPS), as well as detecting and recording any incidents.

• improved security of systems and data
• keeping the anti-virus systems always up to date
• continuously improving the operating system security (installations of updates and patches)
• 24-h monitoring
• technical support and assistance in emergency situations
• improved resiliency to failures and improved business continuity.

High availability and business continuity

IT system failures may cause incalculable damages to the business. For companies operating through the Internet, high availability is a core requirement. Talex offers solutions to ensure continuous availability of IT systems and environments also through unplanned events and failures.

Depending on your requirements, we offer customized solutions that ensure full availability without downtime, fast return to normal operation, and environment recovery after a failure. In any case, the solution will be adjusted to your budget and required level of availability.

• cluster solutions (Windows/UNIX/Linux)
• high availability in the IBM System i environment
• high-availability solutions in the VMware virtual environment
• centralized backup.

• minimized risk of data loss
• elimination of financial losses due to production downtime
• increased customer satisfaction level
• no need to purchase additional hardware.