BUSINESS MANAGEMENT

Credit Delivery System automates the processing of loan applications based on defined decision rules. Its use minimizes the scale of loans, and at the same time makes the application process is repeatable, effective and efficient.

The system allows to create rating models, run rating processes and store and retrieve the results calculated from the defined models. It is a comprehensive and productive solution that enables to comply with the requirements set by the New Capital Accord (NCA). Rating Tool can contribute to the improvement of corporate risk estiamation methods and, as a result, of financial outcome.

iChange system enables to organize and systematize the design processes in large organizations. It is ideal for institutions where several projects are conducted simultaneously, and where coordination is an important factor to the success of the project. Due to its flexibility, it can fully compete with the products of global technology companies available on Polish market, while offering much lower licensing and operating costs.

The SZReK system enables automation of processing requests, complaints, and comments in the company or another organization. It is an exceptionally flexible solution which enables deploying an efficient and effective system to improve relationships with customers through faster and more thorough consideration of their comments.

The BCM system helps to keep the current plans for business continuity. It is of particular use in large companies executing complex processes involving many units. The BCM allows you to easily determine the impact of unavailability of particular elements on the opportunity to provide business continuity. The plans generated by the system are stored in a central repository. Access to data and documents is limited by the powers arising from the roles played in the individual organizational units.

PAS is the system supporting pro-sales activities, dedicated in particular to the financial companies. On the basis of the actual sales data from transactional systems, it automates the reconcilation process and calculation of scores for the registered sale. The flexible system for scoring and planning allows managers to promote certain products and the reports available to workers on a regular basis allow everyone to track the results of their own, team and individual. Moreover, automatic processing algorithms provide the rejection of the registered sales of products which do not earn revenues.

SMZ is the application designed to automate the process of monitoring and parameterization of accounts and security. The main sources of data are transactional systems that provide the application with customer information regarding accounts, security, and their mutual connections. Downloaded information is then made available to users for review, under granted privileges. The imported data can slso be supplemented with additional information stored locally in the SMZ. Based on the data, imported and entered by the user, the system starts to assigns information, in accordance to already defined entrance rules, to accounts and security strategies. The strategies are implemented by dedicated workflow processes that utomate operational procedures. A separate group of functionality includes the reports automatically generated by the system (on a cyclical basis) or by the users (ad-hoc).

Mailbox Service System is used to operate electronic contact between Clients and the Financial Institution through one mailbox, to which customer inquiries are directed. The system supports viewing, analyzing and responding to Clients messages.

Customer Service Portal environment is used for embedding and integration of Web applications. Individual applications can be implemented independently (even by different suppliers) and it is only in the last phase when they are integrated and activated in a homogeneous environment. Providers who develop applications intended to be embedded in the portal can benefit from a rich set of libraries, including within its scope both elements related to the automation of processing and presentation of data. The portal is virtually transparent for the embedded applications and interferes as little as possible with their operation, limiting itself to the authentication, authorization, and exchange of information between various components. The embedded applications can, depending on your needs, use any library delivered together with the portal.

BPro is a universal processing mechanism, which combines the features of a workflow engine, decision engine and ETL tools. With powerful integration mechanisms, processes based on BPro workflow engine may combine information from many different sources and use it to the control of the executed processing. If there is a need for the user to take action or make decision, the system generates a task whose outcome affects the further course of the process. The system is particularly applicable in the processing of financial information generated by many applications found in financial institutions.

• integrated environment designed to automate business processes
• solutions based on a stable platform for modeling and implementation of processes, including rules
• the provision of services
• opportunity for managers to identify business issues
• collection and storage of electronic data
• communication barriers removal
• help in creating a customer-directed process
• increase of the flexibility of the current infrastructure and data

• efficient environment of data processing
• makes full use of available hardware resources
• processes in real time
• contains an extensive library of components enabling the exchange of data with multiple external systems
• provides an intuitive and efficient tool for building applications and processes
• automates the data processing
• allows the creation and configuration of business rules by managers and business analysts
• investigates and monitors the quality of the data from the source systems at the enterprise level
• has a high performance and scalable query engine that enables data federation
• supports the processes of Data Governance